How to Identify Bias in Customer and Employee Experience
Bias in customer and employee experience can impact how people perceive a brand and organization, either positively...
Human Behavior and its Impact on Customer and Employee Experience
Understanding human behavior is key to building stronger strategies and initiatives for your employees and customers. Try...
Why Should You Invest in Customer and Employee Experience?
Customer and employee experience go hand-in-hand for building powerful business strategies for revenue growth. Here are our...
Three Handy Ways to Identify Your Survey Target Audience
Identifying the target audience for your business's surveys is key for gathering effective and useful feedback to...
Talking About Natural Language Processing (NLP)
Natural Language Processing, or NLP, is a powerful technology developed to help computers understand how humans communicate.
Top 5 Tips for Building Fun and Engaging Surveys
Building engaging surveys for your target audience leads to a higher likelihood of effective survey data and...
Survey Templates for Improving CX and EX (February 2022)
PxidaX comes equipped with expert-designed survey templates so that businesses don't have to start their feedback process...
The Importance of Data Privacy in Survey Technology
Collecting and storing customer and employee data requires strict standards for data privacy and security. We share...
Glossary of Helpful Feedback and Survey Terminology
There's plenty of jargon in every field of business, but especially with survey terminology. Make sure you...
Survey Templates for Improving CX and EX (January 2022)
PxidaX comes equipped with expert-designed survey templates so that businesses don't have to start their feedback process...