Tag: customer engagement

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Five Easy Rules of Customer Service in Social Media Profiles

Customer service in social media is a great channel of engaging and interacting with current and potential...

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Tips and Tricks to Create an Effective Social Media Strategy

Social media strategy is a good skill and capacity to build for businesses of any size, to...

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Useful Customer Experience Statistics for Innovating Your Business

Looking at market-wide customer experience statistics can be helpful for innovating and changing how your business functions.

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How QR Codes are Useful for Customer Experience

QR codes are a great way of connecting the online and offline customer experience, by allowing digital...

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Does Your Business Have a Strong Brand Presence?

All businesses need a strong brand presence in order to stand apart from the competition and build...

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10 Customer Experience Quotes to Inspire Your Team

Inspiring your business's team with customer experience quotes can be a helpful way to center your team...

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CX and UX: Distinguishing Customer and User Experience Measurement

Measuring CX and UX for your business in equal parts can be impactful for building better strategies,...

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Social Listening: Building Better Data-Driven Strategies

Social listening is a method of gathering data from all possible touchpoints with customers and implementing it...

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How You, as a Customer, Can Protect Your Online Data

Customers seldom think about the online data that businesses collect and store related to their experiences. Here...

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How to Respond to Positive Customer Feedback

Businesses tend to focus on negative reviews but positive customer feedback should be treated with just as...

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