How QR Codes are Useful for Customer Experience
QR codes are a great way of connecting the online and offline customer experience, by allowing digital...
Does Your Business Have a Strong Brand Presence?
All businesses need a strong brand presence in order to stand apart from the competition and build...
10 Customer Experience Quotes to Inspire Your Team
Inspiring your business's team with customer experience quotes can be a helpful way to center your team...
CX and UX: Distinguishing Customer and User Experience Measurement
Measuring CX and UX for your business in equal parts can be impactful for building better strategies,...
Social Listening: Building Better Data-Driven Strategies
Social listening is a method of gathering data from all possible touchpoints with customers and implementing it...
How You, as a Customer, Can Protect Your Online Data
Customers seldom think about the online data that businesses collect and store related to their experiences. Here...
How to Respond to Positive Customer Feedback
Businesses tend to focus on negative reviews but positive customer feedback should be treated with just as...
The Basics of Advertising and Marketing to Your Target Audience
The basics of advertising are necessary for any business to get off its feet and start to...
Five Tips for How to Handle Difficult Customers
Businesses can sometimes have difficult customers who make their negativity felt by the employees. Make sure you...
Tips and Tricks for Crafting Engaging Emails to Customers
Emails to customers are a great opportunity for engaging with your business's audience and getting their feedback...