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How QR Codes are Useful for Customer Experience

QR codes are a great way of connecting the online and offline customer experience, by allowing digital...

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Does Your Business Have a Strong Brand Presence?

All businesses need a strong brand presence in order to stand apart from the competition and build...

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10 Customer Experience Quotes to Inspire Your Team

Inspiring your business's team with customer experience quotes can be a helpful way to center your team...

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CX and UX: Distinguishing Customer and User Experience Measurement

Measuring CX and UX for your business in equal parts can be impactful for building better strategies,...

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Social Listening: Building Better Data-Driven Strategies

Social listening is a method of gathering data from all possible touchpoints with customers and implementing it...

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How You, as a Customer, Can Protect Your Online Data

Customers seldom think about the online data that businesses collect and store related to their experiences. Here...

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How to Respond to Positive Customer Feedback

Businesses tend to focus on negative reviews but positive customer feedback should be treated with just as...

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The Basics of Advertising and Marketing to Your Target Audience

The basics of advertising are necessary for any business to get off its feet and start to...

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Five Tips for How to Handle Difficult Customers

Businesses can sometimes have difficult customers who make their negativity felt by the employees. Make sure you...

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Tips and Tricks for Crafting Engaging Emails to Customers

Emails to customers are a great opportunity for engaging with your business's audience and getting their feedback...

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