Author: Akhila Sriram

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Awesome Impact of Empathy on Efficient and Focused Employees

Empathy is a powerful force for employees to connect to one another and work collaboratively towards common...

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Brand Reputation: How to Maintain a Stable Image For Your Customers

Customers look to brand reputation as a gauge of the quality of a business and its offerings....

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Prioritizing Mental Health and Wellness to Overcome Workplace Stress

Mental health is a valuable foundation for all employees to feel more productive and engaged at work....

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Survey as Conversation: Connect with Customers for Brand Growth

Building the channel of survey as conversation can help you build personalized connections with your customers, to...

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Hobbies and Interests to Relax Your Brain After Work

Hobbies and interests are a great way to separate work and home life when working from home....

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Basics Of Chatbots: Answering Customer Questions Quickly And Efficiently

Chatbots are ubiquitous, supporting customers and visitors alike on websites and platforms of all kinds. They're programmed...

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What Matters Most For Strategic Hiring In Marketing

Applying for jobs and hiring in marketing takes some finesse because marketing requires a great first impression,...

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Omnichannel Customer Journey: Keeping All Your Customers Happy

Gathering and analyzing data on the omnichannel customer journey can help your business understand your whole audience...

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4 Stages of Performance Management: Steady Support for Employees

Supporting your employees through the 4 stages of performance management process is vital to helping them grow...

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5 Customer Success Metrics for Business Growth

Customer experience is difficult to quantify, so these five measures serve as the most powerful customer success...

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