Author: Akhila Sriram

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How to Handle Difficult Conversations in the Workplace

Difficult workplace conversations are tough to have, no matter if you're the employee or manager. Make sure...

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Five Tips to Create a Good First Impression for Your Customers

Providing a good first impression for your customers is important for building your brand reputation and retaining...

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The Power of AI/ML in Surveys

Technology within survey and feedback platforms has drastically evolved over time. Learn more about how AI/ML in...

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Important Factors of Customer Experience in Travel & Tourism

Customer experience in the travel and tourism industry is important for finding and keeping customers in such...

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Build a Positive Workplace Environment With These Tips

Make sure that your business is a positive workplace for your employees with these helpful tips, to...

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Buying Behavior: What Influences Customer Purchases?

Understanding the customer experience starts with gauging your audience's buying behavior and what aspects of your business...

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How to Retain Employees and Build a Stronger Workforce

Workplaces want to retain employees for as long as possible, to preserve institutional knowledge. Here are our...

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Best Practices for Building Quick and Effective Pulse Surveys

Pulse surveys and quick and easy ways to get baseline feedback from your business's customers and employees....

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5 Tips and Tricks to Focus During the Workday

For working from an office or from a remote workplace, like a home, employees need tips and...

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What to Know About Creating Good Employee Survey Questions

Getting feedback from your employees through good employee survey questions is vital to business growth. Learn more...

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