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June 1, 2022

Human Behavior and its Impact on Customer and Employee Experience

Understanding human behavior is key to building stronger strategies and initiatives for your employees and customers. Try…

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May 30, 2022

Useful Customer Experience Statistics for Innovating Your Business

Looking at market-wide customer experience statistics can be helpful for innovating and changing how your business functions.

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May 25, 2022

How to Re-Onboard Employees into the Office Space

Now that workplaces are shifting to hybrid and wholly in-person work, it's necessary to re-onboard employees to…

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May 22, 2022

How QR Codes are Useful for Customer Experience

QR codes are a great way of connecting the online and offline customer experience, by allowing digital…

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May 18, 2022

Engaging Active Listening Skills with Employees in the Workplace

Skills like active listening should be practiced and implemented in the workplace, to ensure that employees feel…

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May 15, 2022

Does Your Business Have a Strong Brand Presence?

All businesses need a strong brand presence in order to stand apart from the competition and build…

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May 11, 2022

10 Customer Experience Quotes to Inspire Your Team

Inspiring your business's team with customer experience quotes can be a helpful way to center your team…

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May 10, 2022

How to Increase Job Satisfaction at your Organization

Job satisfaction is a great metric for tracking with regards to employee turnover, retention, and loyalty. Make…

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