Five Powerful Ways to Engage Your Customers in 2022
2022 is trending to become more focused on engaging customer experiences and targeted customer service, by following...
Design an Effective Customer Loyalty Program for Your Business
A customer loyalty program can help engage and retain customers, as well as boost revenue through cross-selling...
Customer Experience Versus Customer Service
Customer experience and customer service go hand-in-hand for building a strong and loyal customer base. Businesses should...
Five Cases When You Shouldn’t Listen to Your Customers
Customers aren't always right and your business should make sure to listen to your customers when necessary...
Five Tips to Create a Good First Impression for Your Customers
Providing a good first impression for your customers is important for building your brand reputation and retaining...
Important Factors of Customer Experience in Travel & Tourism
Customer experience in the travel and tourism industry is important for finding and keeping customers in such...
Buying Behavior: What Influences Customer Purchases?
Understanding the customer experience starts with gauging your audience's buying behavior and what aspects of your business...
Customer Experience and Marketing: 5 Best Practices You Need to Know
Customer experience and marketing go hand-in-hand to deliver impactful brand impressions to customers. Make sure your business...
Customer Self-Service: What is It and Why is it Important?
Giving the customers the tools to accurately find answers and do self-service will help your business drive...
5 Important Customer Trends During the Holiday Season
Customer behavior always changes drastically around the end of the year, due to approaching holidays. Make sure...