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February 16, 2022

Addressing Workplace Equity through Employee Experience

Workplace equity is vital for employees to feel productive, supported, and trusted through the culture of their employer.

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February 15, 2022

Customer Effort Score (CES) and Why It Matters for Businesses

CES, or Customer Effort Score, is a valuable metric for businesses to understand how much work customers put into their purchase journey.

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February 11, 2022

Five Product Experience Questions to Ask Your Customers Today

For businesses of all sizes, it's important to gauge and understand customers' product experience to best build a solid customer base.

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