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March 2, 2022

How Perfection at Work Fails Employees

Perfection at work is an impossible standard for employees to achieve, so employers must employ standards for…

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February 25, 2022

Emotional Intelligence in Customer Experience

Emotional Intelligence makes a difference in providing customers the support and experience they need to stay loyal…

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February 23, 2022

Survey Templates for Improving CX and EX (February 2022)

PxidaX comes equipped with expert-designed survey templates so that businesses don't have to start their feedback process…

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February 16, 2022

Addressing Workplace Equity through Employee Experience

Workplace equity is vital for employees to feel productive, supported, and trusted through the culture of their…

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February 15, 2022

Customer Effort Score (CES) and Why It Matters for Businesses

CES, or Customer Effort Score, is a valuable metric for businesses to understand how much work customers…

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February 11, 2022

Five Product Experience Questions to Ask Your Customers Today

For businesses of all sizes, it's important to gauge and understand customers' product experience to best build…

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