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January 3, 2022

How to Handle Difficult Conversations in the Workplace

Difficult workplace conversations are tough to have, no matter if you're the employee or manager. Make sure…

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December 28, 2021

Five Tips to Create a Good First Impression for Your Customers

Providing a good first impression for your customers is important for building your brand reputation and retaining…

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December 28, 2021

The Power of AI/ML in Surveys

Technology within survey and feedback platforms has drastically evolved over time. Learn more about how AI/ML in…

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December 21, 2021

Important Factors of Customer Experience in Travel & Tourism

Customer experience in the travel and tourism industry is important for finding and keeping customers in such…

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December 18, 2021

Build a Positive Workplace Environment With These Tips

Make sure that your business is a positive workplace for your employees with these helpful tips, to…

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December 17, 2021

Buying Behavior: What Influences Customer Purchases?

Understanding the customer experience starts with gauging your audience's buying behavior and what aspects of your business…

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